FAQS
Why do I need my bins cleaned?
The bacteria such as Streptococcus, Staphylococcus, Listeria, E coli., salmonella, and tuberculosis constantly multiply in your trash cans creating a hazard to your home and your family. The cans will be sanitized to eliminate 99.9% of the bacteria.
How do I know if you service where I live?
You can check out the current list of zip codes we provide trash bin Sanitizing service on our “Service Areas” page.
If you don’t see your service area listed and would like us to come to your area, please request your zip code here and we will add it to our “future service” list. If you have friends or neighbors interested in the service, please share the link with them!
What if I don’t remember that I’m scheduled for service?
We will send you a text or an email the day before your service as a reminder.
Can I alternate or rotate my bins for each cleaning?
If you select monthly service, you may designate when you would like to have a different can cleaned.
How often should my trash and recycle bins be cleaned?
We provide three cleaning plans to meet your needs. For optimal sanitation, monthly service is best.
Can I buy a service for someone else?
Absolutely! It is a great gift for busy families with young children, grandmother and grandfather, a single mother, your neat freak best friend, a disabled person, or as a gift for the working woman. Just order on our web site under SCHEDULE SERVICE, or give us a call at (352) 515-0402 or email us at info@coastalbincleaning.com to order your gift certificate.
What happens if I move?
As long as your new residence is in our service area, your plan will follow you. If your new residence is outside our service area, we will prorate your refund.
What if I am out of town and can’t put my garbage/recycle bins out?
Just call or email us in advance and we will schedule an alternate date for cleaning. If you forget, no problem-call us when you return!
What happens if my trash pick-up is running late?
If your trash service isn’t picked up by 5 pm we will call or text you to reschedule at the next convenient time for you.
How will I know my bins have been cleaned?
We will place a small business sticker on the front lid of your garbage can(s).
What do I do if I forgot to put my bins out?
Call us at (352) 515-0402 or email us at info@coastalbincleaning.com and we will arrange another day.
Can you clean my trash cans if they aren’t wheelie bins?
We can clean a standard 64-gallon plastic roll away trash and recycling cans. We cannot clean small recycling bins. Call us at (352) 515-0402 if you have questions about your bins.
Where do you dump your water?
Once the grey water is pumped back into our truck’s holding tank we dump according to EPA guidelines. Our grey water goes into the sewage system where it is processed at our local waste treatment facility.
What should I expect?
Your cans will get as clean as possible, but grime build up over time may take multiple cleanings for optimal results. Cans that haven’t been cleaned in years will require more cleanings before the problem areas are removed. Substances like paint, grease, oil, and tar are extremely hard to remove and may not come off even after multiple cleanings. If your trash bins or recycle bins are several years old, they will be sanitized and deodorized, but they may still have a slightly worn look. Please be realistic.
Do you have a satisfaction guarantee?
Yes we do. If for any reason you aren’t happy with our service simply call or email us and give us a chance to remedy the problem. If you want to cancel service just call us or email us at info@coastalbincleaning.com to let us know you no longer want service.
Schedule a Service
With our monthly services, you never have to worry about cleaning your bins ever again! In addition to sanitizing and deodorizing your trash and recycling roll-away bins, we also provide power washing of driveways and sidewalks. Please contact us if you need a power washing service. We give free estimates!